I work at "Nerd"Squad but finished my degree in computer science a year ago. This has given me not only the opportunity to experience the sheer stupidity of the computer-using public - as all "Nerd"Squad employees must - but also the sheer stupidity of my fellow "Nerd"Squad employees. Last week, one of the other guys called me to the back to give him a hand.
When I got there, I was dumbfounded. Here's what the guy was trying to do:
He had a brand new Samsung Jack phone on the bench.
It was plugged into wall power.
It had a USB cable in it that went to a USB hub (which was powered).
The hub had another USB cable in it that went to an external DVD drive (which was also powered).
The external DVD drive had a copy of Windows 7 Ultimate in it.
Here's his sole question before I walked out:
"Hey, Mike, this guy wants Windows 7 Ultimate instead of Windows 6.5 Mobile. Where do I find this DVD drive on here?"
(submitted by Mike)
Thursday, December 24, 2009
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4 comments:
this is what happens when ya hire high school kids who only know how to turn on their iphones to do tech support for people who don't know what an iphone is
lol, that guy's probably still looking for the "any" key on his keyboard...
Oh, dear God. What a sad story of broken dreams and broken phones. :(
so many directions I could go with this...but I would have told him that he needed to reboot the phone in safe mode and watch him futz with that for an hour or two
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