plz to rate my incompetence kthxbye

From: Smith, Stan
Sent: November 12, 2009 1:21 PM
To: Derden, Tyler
Subject: Help

>
>
> I'll make this simple, click your "start" menu 
> (bottom left hand conrer of your screen), 
> then click "all programs", then find the folder 
> called "SomeCorp", click it and then select the 
> "UsProgram".  This will launch the application.
>


Please advise...  I'm assuming that when you say start menu, you mean the square button at the bottom of my phone.  I'm not seeing an "all programs" option here.  Do you mean the app store?  There is no "folder" called SomeCorp in the app store, although there is something similar to UsProgram.  


For future reference, these instructions are not very clear at all.  I would rate your performance here pretty low.  We are a technology integration firm, if we can't make this simple for our clients, then we're wasting time and money.  


Stan


Sent from my iPhone


Submitted by "RaistlinBran"